How to keep your employees — and keep them happy

Sometimes all it takes is a simple question to find out what keeps employees happy.

Career Systems International founder, Beverly Kaye, has been specializing in corporate management techniques for almost three decades. In her latest book, “Help Them Grow or Watch Them Go: Career Conversations Employees Want,” she sets out to debunk the myths surrounding career development.

Are you championing a humanistic approach to management?

I don’t know what other approach there could be, when it comes to working with people. We passed through the mechanistic management era. That’s not coming back. More than ever we have to treat every employee as an individual, and there are different things that motivate every individual. I’m just trying to encourage people to find out what that is.

What do managers get wrong about employee development?

They get the wrong idea about how much time it will take. They believe that if they sit down with an employee, it’s going to take an hour and they’re going to do whole lot of paperwork because of it. But it’s not about lengthy conversations or pretty forms. It’s about recognizing a moment, and asking questions. It’s about being curious.

But not everybody can move up in the organization, right?

Not everybody wants that, even though management often assumes that’s the case. But everybody wants to be challenged. We have to help people find what they want, and that’s often not a vertical move.

How can an employee pursue development at a company where these ideals aren’t being encouraged?

Have you asked for what you want? Most employees have not.

Often, we expect our managers to be mind readers. Ask yourself: What would make me happy? What do I love the most? How can I incorporate that into my current job? You’ve got to share that with your manager.


News
Entertainment
Sports
Lifestyle
News

OMG! Exercise can make skin (and butt) look…

A moderate exercise regime can turn back time and actually reverse the skin's aging process, according to new research. The study showed that a minimum…

News

Mets mascot Mr. Met target of Bill Clinton…

Mets mascot Mr. Met has told how he ended up in the crosshairs of a Secret Service sniper rifle. The man behind the Mr. Met…

International

Jews in eastern Ukraine ordered to register, Kerry…

Secretary of State John Kerry condemned reports that Jews in eastern Ukraine had been ordered to register with the authorities "or suffer the consequences."

National

Chelsea Clinton pregnant with first child

Chelsea Clinton is pregnant with her first child.

Television

'Scandal' recap: Season 3, Episode 18, 'The Price…

Sally is Jesus, Olivia caused global warming, and Mellie's still drunk. Let's recap the Scandal finale. A church full of Washington insiders is about to…

Movies

Review: 'Transcendence' is not stupid but sometimes lacks…

The cyberthriller "Transcendence" explores artificial intelligence, nanotechnology and other ethical quandaries, but has too much ambition, if anything.

Television

Dick Wolf to bring fictionalized world of 'Law…

A&E has ordered a pilot called "D.O.A." from "Law and Order" mastermind Dick Wolf that will focus on real detectives reexamining cold cases. A trio…

Television

Shane West talks WGN America's 'Salem'

The actor on history lessons, a new network and showing his butt.

MLB

MLB video highlights: Red Sox score two in…

Lester shines in Red Sox win over White Sox

Sports

2014 Boston Marathon preview: Elite American, International runners…

2014 Boston Marathon: Elite American, International runners to watch

NBA

2014 NBA Finals odds: Ranking which playoff teams…

2014 NBA Finals odds: Ranking which playoff teams have the best shot at a championship. The Thunder, Clippers, Heat and Rockets lead the way.

NFL

2014 Patriots, full NFL schedule release date announced

2014 Patriots, full NFL schedule release date announced

Style

Light-up nail art syncs with phone

This Japanese technology syncs light-up nail art with your phone.

Wellbeing

Why is dance cardio taking off in NYC?

Instructors at some of the city's hottest classes explain why.

Travel

Earth Day travel in the Florida Keys

See why this eco-friendly destination deserves your attention.

Tech

Sorry, Facebook — FarmVille goes mobile with 'Country…

Zynga has released a version of the hit "FarmVille" tailored for smartphones and tablets in the hope of reaping a bumper crop of players.