City Council to hold hearing on 911 dispatch system

The City Council is investigating reported glitches in the new 911 dispatch system that some say have proven fatal. Credit: Metro File Photo
The City Council is investigating reported glitches in the new 911 dispatch system that some say have proven fatal. Credit: Metro File Photo

The New York City Council’s Fire and Criminal Justice Services committee will hold a public hearing on June 17 to address concerns about the recent crashes in New York City’s new 911 dispatch system.

The committee plans to investigate reported delays in response times and review legislation that could modify the city’s current method of reporting and responding to emergencies.

The 911 system has drawn criticism since Hurricane Sandy, when it was inundated with more calls than it could handle.

Most recently, glitches in the new system were blamed for a delay in response time to a car crash last week that resulted in the death of a four-year-old girl.


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