Countdown signs at South Station give riders an ETA

New countdown signs were launched today at South Station's Red Line.

Riders waiting for the Red Line at South Station will no longer feel helpless as they peer into a dark tunnel hoping for a bright light.

That’s because the station is now equipped with electronic signs that give an estimate of when trains will arrive, so riders can plan their trip accordingly.

“It is a day that our customers have been asking for for a long time,” said Transportation Secretary Richard Davey today at the official launching of the signs at South Station. “People will now be able to see how long a train will be before getting to the platform. It is a low cost way to improve customer experience, and it has been a long time coming.”

Davey said that Boston MBTA customers who have visited other cities with similar technologies, like New York City and Washington D.C., have asked, “Why not us?”

“Giving them information about train delays and arrival and departure times is key because that allows them to reduce some of their anxiety while waiting or potentially make a different choice.”

The system was not specially built and designed for the program, Davey said, which was the most difficult part of putting it into play. However, he said, MBTA officials have spent a lot of time testing the system to make sure the technology was reliable.

“We had to make sure the data quality is good because at the end of the day if the data quality is not good, it’s a useless sign,” he said.

Park Street is next to get the signs, then Downtown Crossing, Davey said.

The total cost for the technology is $800,000 for the Orange, Red and
Blue lines, Davey said. The signs will not be available anytime soon.

“The Green line, for a variety of reasons, no, in part because we are doing a signal upgrade, so that’s been our priority and once we get the upgrade complete, things like this, the countdown signs can be incorporated,” Davey said.


Train selfie star who got kicked in the…

  A 22-year-old Canadian man who posted a video of himself getting kicked in the head by a train conductor is set to cash in…


Call of Duty hoaxer blamed for $100K SWAT…

A heavilly-armed SWAT team and an army of police officers stormed a Long Island home fearing a grisly double homicide – only to find it…


Minnie Driver tweets naked celebrity snap to 'shut…

Actress Minnie Driver has responded to bitchy critics who sniped about her bikini body by Tweeting a naked picture of herself. The 44-year-old star of…


American middle classes no longer world's richest (guess…

America's middle classes are no longer the richest in the world – having been overtaken in the wealth stakes by their Canadian counterparts. For almost…


John Turturro tags in for Robert De Niro…

The cast of the courtroom drama miniseries has undergone yet another shift. Following Robert De Niro's exit, the cable network has brought in John Turturro…


"The Shape She Makes", an "extraordinary treat" at…

“The Shape She Makes” is a fascinating melding of theater and dance in a narrative that exposes human vulnerability in its purest form. Initially, the…


TV watch list, Tuesday, April 22: 'Glee,' 'Agents…

'Glee' Rachel makes her Broadway debut in "Funny Girl." Remember when she was just a high school drama nerd? FOX, 8PM 'Marvel's Agents of S.H.I.E.L.D.'…

The Word

Lindsay Lohan's big, drunk interview

Lindsay Lohan appears to be completely off the wagon now, if Kode magazine's chronicle of her trip to Coachella is any indication. According to the…


MLB video highlights: Yankees rout Red Sox, 9-3

Jon Lester allows eight runs in 4 2/3 innings taking loss


MLB Power Rankings: Brewers best in baseball, Dodgers,…

MLB Power Rankings: Brewers best in baseball, Dodgers, Cardinals, Yankees surge. The A's, Braves, Rangers, Giants and Rockies are also in the top 10.


American runners stand tallest in 2014 Boston Marathon

American runners stand tallest in 2014 Boston Marathon


2014 Boston Marathon results: American Meb Keflezighi wins…

2014 Boston Marathon results: American Meb Keflezighi wins men's race


How to burn off all that Easter candy

Sorry to be a buzzkill, but you can't eat chocolate eggs and Jelly Bellys forever.


Powdered alcohol: 5 things to know about 'Palcohol'

What's the deal with powdered alcohol? Here's what you need to know about Palcohol.


Travel hacks: 6 tips on living out of…

Lynne Martin shares her travel hacks on living out of just two suitcases.


Tough Mudder pro gives tips on conquering a…

Learn hacks from head designer Nolan Kombol.