NYC retailers to post ‘Customers’ Bill of Rights’ after ‘shop-and-frisk’

Al Sharpton announcing the new Customers' Bill of Rights. Credit: Twitter
Al Sharpton announces the new Customers’ Bill of Rights.
Credit: Twitter

Major New York City retailers and a host of civil rights groups have collaborated on a “Customers’ Bill of Rights” in the wake of high-profile incidents of apparent racial profiling by security personnel at Macy’s and Barneys.

The bill of rights, now posted on the National Action Network’s website, outlines in what manner shoppers may be detained by security personnel and affirms the store’s commitment to “ensuring that all shoppers, guests and employees are treated with respect and dignity and are free from unreasonable searches, profiling and discrimination of any kind.”

The bill came about after a meeting between civil rights leader Rev. Al Sharpton and representatives from retailers including Barneys, Macy’s, Saks Fifth Avenue, Bergdorf Goodman, Lord & Taylor and The Gap.

“We intend to stay on this until we can guarantee that racial profiling and shop-and-frisk become something of the past and that the boundaries are clear with NYPD and retailers,” Sharpton said Monday.

Follow Danielle Tcholakian on Twitter @danielleiat


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