AT&T, Marriott employ ‘tasteless’ marketing on Sept. 11

AT&T offended Twitter users today when it used a photo of the 9/11 memorial to market its phones.  Credit: Twitter
AT&T offended Twitter users today when it used a photo of the 9/11 memorial to market its phones.
Credit: Twitter

Twitter users were outraged after telecom giant AT&T tweeted a photo of the 9/11 memorial lights on its account with the caption “Never forget.” The problem? AT&T’s product placement: A disembodied hand is taking a photo of the lights right in the middle of picture – using an AT&T phone. Amidst tweets remembering those lost on Sept. 11, the sneaky marketing ploy hardly seemed appropriate.

AT&T felt the heat from outraged Twitter users who wrote tweets like “you should be ashamed” and “tasteless.”

The company quickly deleted the tweet and issued an apology: “We apologize to anyone who felt our post was in poor taste. The image was solely meant to pay respect to those affected by the 9/11 tragedy.” The normally very active account went quiet for an hour and a half, but is back up and running, responding to customer concerns.

It seems as though Twitter users will “never forget” AT&T’s blunder – people are still reposting the offending photo and slamming the company.

One Marriott hotel embarrassed the company by offering mini muffins and coffee in remembrance of 9/11.  Credit: Twitter
One Marriott hotel embarrassed the company by offering mini muffins and coffee in remembrance of 9/11.
Credit: Twitter

AT&T isn’t the only company to commit a marketing “don’t” today. One Twitter user posted a photo of a sign from a Marriott Hotel that was offering free coffee and mini muffins “in remembrance of those we lost on 9/11,” in this case sparking more jokes and general befuddlement than anger. Marriott also issued an apology saying, “We are reminding our hotels to use discretion and be sensitive when remembering major events such as 9/11.”



News
Entertainment
Sports
Lifestyle
National

Pennsylvania police shooter manhunt near home of suspect's…

A police manhunt intensified on Friday for the gunman who killed an officer and wounded another in an ambush at a Pennsylvania police barracks a week ago.

Local

MAP: New York City street closures, September 19,…

The Department of Transportation and NYPD said there may be residual delays near all of the street closures on September 19, 20 and 21. There will be many streets and…

Local

MTA announces service changes for Sunday

The MTA has announced service changes ahead of Sunday's People's Climate March, which will be held from 11:30 a.m. to 4:30 p.m. Sunday. Riders using…

Local

NYPD launches Twitter account for L train

The NYPD recently launched a Twitter handle dedicated to the L train and its riders. According to @NYPDLtrain, officers went underground Thursday morning to hand…

Television

'Outlander' Season 1, Episode 7: 'The Wedding'

Claire and Jamie are man and wife!!! Like, ALL THE WAY, if you know what we mean. (Twice.)

Movies

Kevin Smith makes peace with the Internet

I was thinking about Ain't It Cool News and Harry Knowles last night, wondering if anyone from Ain't It Cool had reviewed my new movie…

Movies

Art imitates life in 'Swim Little Fish Swim'

There's a certain comfort to be taken in finding that young artists are still moving to New York and trying to make it — and…

Movies

Review: Terry Gilliam's 'The Zero Theorem' is better…

Terry Gilliam's latest, "The Zero Theorem," concerns a reclusive malcontent (Christoph Waltz) struggling with the search for the meaning of life.

NFL

Oday Aboushi ready for increased role, and to…

Oday Aboushi might feel comfortable enough to engage in some trash talk the next time he is on the field.

NFL

Giants vs. Texans: 3 things to watch

The Giants host the surprising Texans (2-0) in what may already be a must-win game for Big Blue.

NFL

Eric Decker misses practice again, could miss Monday

Jets wide receiver Eric Decker missed practice Thursday as he continues to rehab a hamstring injury suffered last Sunday.

MLB

Derek Jeter still focused on baseball as final…

Derek Jeter has effectively hid his emotions for 20 years in the Bronx.

Parenting

A sneaky way to serve kids fruits and…

"My First Juices and Smoothies" gives smoothie recipes for kids.

Style

3 things we love from Day 1 of…

The highlights from Day 1 of Milan Fashion Week.

Sex

Why don't more couples use condoms?

  Call it the “condom moment.” That’s the name the authors of a new study have given to the pivotal conversation every couple should be…

Sex

Need an idea for a first date? Here's…

Picture your idea of a nice first date. Is it dinner and a movie? A visit to an interesting museum exhibit? Instead, an expert on…