An open letter to the MBTA, which a disgruntled Orange Line customer posted on Buzzfeed earlier this month, asks the public transit agency, in short, to "gets its sh— together."
User Htgo posted the 983-word letter on Oct. 5, asking the MBTA why it has taken so long to make progress on the Assembly Square project.
An excerpt from the letter states:
I moved to Malden in February of 2012. In the last 19 months I’ve moved to Malden Center and then moved by Wellington. By slowly creeping my residence down, stop by stop, I formed an intimate relationship with the Orange Line.
In that time I’ve gotten a job, a promotion, I’ve made new friends, I’ve ended an engagement, saw the Pacific, crossed the Atlantic, gotten pneumonia, thrown up in a cab, learned how to put on eyeliner, lowered my cholesterol, and capsized a boat in the middle of Narragansett Bay. This is just a sampling of what one person can accomplish in a year and a half. I write to ask why, why in the same amount of time can a team of paid, professional planners and constructors not build a functional subway station?
Seriously, MBTA, what the sh— is taking so long? I don’t know when this nonsense started before I moved up — but 19 months? I could have made not one, but two babies in this time. I could have conceived, gestated, and bore out of my business a living being TWICE in the time it’s taking you to throw some steel, concrete, and electrodes together.
The station in question, which is planned to open in fall 2014, will be the first new station on the MBTA subway system in 26 years. The work will require 18 weekend closures of the Orange Line from Sullivan to Oak Grove. The first closures began in June 2012, and are slated to continue until the station opens.
In response to the letter, MBTA Spokeswoman Kelly Smith said the service suspension is necessary to make progress on the project.
"The (Assembly Square) work is basically on time and proceeding very close to plan. A lot of the work that needs to be done is work that can only be done when we're out of service," said Smith. "We obviously don't like inconveniencing our customers in any way, but we believe once work is finished it will serve the area better. People will hopefully be able to utilize and enjoy (the station)."
The writer summed up her rant by leveling with the transit agency: "In conclusion, I love you, I need you, $70 monthly pass is a mothaf—ing steal. But get your sh— together."