US Airways was communicating with this woman before tweeting a highly pornographic image.
Credit: Twitter
US Airways has a unique way of handling customer service. The airline was tweeting with a customer when it responded to a complaint with a pornographic photo of a woman with a toy airplane in her vagina.
You can see the extremely NSFW photo on Jezebel.
Twitter user @ElleRafter was tweeting her complaints at the airline and saying that she was unhappy about a delay. US Airways wrote back, “We truly dislike delays too and are very sorry your flight was affected.”
After the woman responded, “yeah, you seem so very sorry. So sorry, in fact, that you couldn’t be bothered to address my other tweets,” the airline responded with a since-deleted comment:
“We welcome feedback, Elle. If your travel is complete, you can detail it here for review and follow-up,” wrote the airline, along with the photo in question.
The airline has since apologized and wrote that it is investigating the situation.
We apologize for an inappropriate image recently shared as a link in one of our responses. We’ve removed the tweet and are investigating.
— US Airways (@USAirways) April 14, 2014
It appears that somebody tweeted this to American Airlines (American and US Airways are owned by the same company) before US Airways sent it out. Here is the original NSFW tweet.
Twitter users joked about the photo, with one person saying the woman was giving birth to a baby airplane and another writing that the position still looked more comfortable than a US Airways seat.
