Select Bus Service gets ‘D’ grade for broken ticket machines

cc56c1be567984eb143fb63a51ed763b

The pay-before-boarding bus system is already in use on Manhattan’s East Side and elsewhere, and the MTA wants to expand it citywide. Except there’s one glaring problem: The ticket machines are often broken, riders say.
 
In a survey by Upper East Side Councilwoman Jessica Lappin, SBS M15 riders reported that what should be speedy service is marred by ticket machines that are often broken.

“While more East Siders are on board with Select Bus Service, my office constantly receives complaints about broken ticket machines,” Lappin said. “The MTA needs to tell fare inspectors when machines are out, so riders aren’t unfairly issued a $100 summons.”
 
Twenty percent of the 1,300 riders surveyed rated the ease of paying tickets as “poor” or “very poor.”  Nearly 26 percent of riders even said that SBS service has gotten worse since it was first implemented last year. Lappin’s office even said that 20 respondents said they were issued $100 summonses by MTA police while the ticket machines were broken.

The MTA claims that its data shows that the ticket machines work 98% of the time.
 
Riders say otherwise.

“Half the time the machines don’t work,” said Staten Island mom Megan Izzo, 23, who rides the bus every day. “Often, only one will be working and there will be a long line and you’ll miss the bus.”
 
Izzo said sometimes, a bus driver will let her get on if the machine is broken and tell her to get a receipt at the next stop.
 
“Sometimes they’ll tell you to get off at the next stop, but I got off and the cops were waiting,” she said of a bad trip she took two months ago. “Instead of letting me pay, they gave me a ticket.”
 
M15 bus driver Kwabena Amponsah said that he often makes riders get off the bus to get tickets at a working machine. “They run and they rush, but we wait for them,” he said.



News
Entertainment
Sports
Lifestyle
National

Mutant worms stay sober, even on alcohol

U.S. researchers have developed "mutant worms" that do not get drunk by alcohol, a breakthrough that could lead to new treatment for people trying to quit drinking

Local

K-9 nose helps capture $150K in cocaine at…

A furry, four-legged security agent helped authorities stop an illegal cocaine shipment from sneaking past JFK customs.

National

Minnesota man asked to leave Southwest flight after…

A man and his two sons were asked to leave a Southwest Airlines flight after the man sent a tweet complaining about being treated rudely by a gate agent.

National

Man sues hospital after surprise penis amputation

An Alabama man who went in to a hospital last month for a circumcision awoke after surgery to find his penis had been amputated, his lawyer said on Thursday.

Movies

Review: Brett Ratner's big 'Hercules' movie is small…

The latest "Hercules," starring Dwayne Johnson as the half-god beefcake of Greek myth, strips its hero and tale of most of its fantastical elements.

Arts

Scientists recreate world's smallest Monet copy

Scientists have reproduced a famous Impressionist painting using nano-printing, to create what has been described as the world's smallest work of art. Reworked at the…

Television

Jerry Seinfeld is ambidextrous, and other Reddit AMA…

See some of the weirder highlights of Jerry Seinfeld's recent Reddit AMA.

Going Out

Grab a pedestrian and start dancing at What…

As a New Yorker, I’ve mastered the art of focusing my gaze straight ahead. Though it occasionally piques my interest, the absurdities that play out…

U.S. Soccer

Orlando City takes shot at NYCFC over Frank…

Orlando City reminded the world how big a signing Brazilian star Kaka earlier this month with a photo of Kaka mobbed by fans juxtaposed against Lampard.

NBA

Jeremy Lin says 'Linsanity' is over as he…

Jeremy Lin lit up the NBA two years ago with his play for the Knicks but he has no desire to recreate "Linsanity" in his new career with the Lakers.

NFL

2014 NFL Fantasy Football Top 100 overall player…

2014 NFL Fantasy Football Top 100 overall player rankings

U.S. Soccer

NYCFC announce signing of Frank Lampard

The tease of a big signing Thursday by new MLS side NYCFC ended up being one rumored for weeks. England midfielder Frank Lampard agreed to…

Tech

Forget Wi-Fi: Li-Fi could be the future

Li-Fi technology – developed by Mexican company Sisoft – is wireless internet connectivity using specialized LED light.

Tech

Weather app Climendo might be the most accurate…

The wait for a truly accurate weather forecast could finally be over thanks to a nifty new app called Climendo.

Tech

Napkin Table puts focus off the phone and…

Michael Jan, a design student at Tunghai University in Taiwan, has invented a serviette-picnic blanket hybrid called the Napkin Table.

Style

Essie's new Color Boutique

Essie launches high-tech kiosks at major airports and malls across the country.