Droid users getting in on the MBTA’s See/Say app action

The app allowed riders to be on alert last month after a 10-year-old girl went missing.

The MBTA’s See Something, Say Something smartphone app has gotten 2,500 downloads from iPhone users since May.

On Monday, the agency opened the door up to Android users, and according to T officials, the response has been “pretty impressive.”

“We’ve worked closely with transit police to put it out for the Android -  about half of our customers are using the Android – so we’re really excited to get it out there. We’re already seeing a lot of downloads,” said MBTA Director of Innovation Joshua Robin.

The smartphone app, which is available for download here, and on the MBTA website, allows riders to discretely send information about a suspicious or dangerous situation, along with a photo, to transit police.

“Discretion a huge advantage for us,” Robin said. “Something could be happening that’s suspicious, and a rider could pull out their phone and use the app, and nobody knows what they’re doing. They don’t have to make a call.”

A few weeks ago, a ten-year-old girl went missing. Transit police were notified of the situation via the app, Robin said, and therefore were able to send out alerts to app users.

“A common way it helps us is to get alerts out,” Robin said.

From the App home screen, riders have two options to contact T police:

  • The “Report a Problem” button allows riders to send text or photos directly to transit police. To make it more discreet, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, riders can select station locations and report categories to assist transit police.
  • The “Call Transit Police” button will connect customers directly to transit police if they wish to speak to them directly.

Obviously T riders are often underground while in the transit system, so if there is no cell service, the app stores messages and sends them when connectivity returns.

App users can also get service delay alerts.

Robin said he expects a solid turnout of downloads for Droid users.

“We’re getting it out there to a decent number of riders. We are definitely pleased so far with the amount of downloads.”


MAP: New York City Street Closures August 22,…

The Percy Sutton Harlem 5K and NYC Family Health Walk-a-thon and Pakistan Day Parade and Fair will cause traffic delays and street closures in New York City this weekend. Plan…


U.N. nuclear inquiry on Iran seen making slow…

The U.N. nuclear watchdog appears to have made only limited progress so far in getting Iran to answer questions about its suspected atomic bomb research, diplomatic sources said on Friday,…


Violence-weary Missouri town sees second night of calm

By Nick Carey and Carey GillamFERGUSON Mo. (Reuters) - The violence-weary town of Ferguson, Missouri, saw a second straight evening of relative calm on Thursday…


Journalist James Foley's parents, after call with pope,…

The parents of James Foley, the American journalist killed by Islamic State militants in Iraq, on Friday called for prayer and support to free the remaining captives held by Islamic…


Recap: 'The Knick,' Season 1, Episode 3, 'The…

The third episode of Steven Soderbergh's "The Knick" finds Dr. Thackery (Clive Owen) meeting an old flame and other characters embracing self-destruction.


Webcast: Watch Polyphonic Spree live on Sunday Aug.…

Polyphonic Spree singer Tim DeLaughter sits with Metro Music Editor Pat Healy for a chat and then the big band performs live. It begins on Sunday at 9:30 pm


Matthew Weiner on directing 'Are You Here' and…

"Mad Men" creator Matthew Weiner discusses his movie "Are You Here," his history writing comedy and the tiny movie he directed in 1996 you can't see.


Michael Chiklis on his football past and 'When…

Michael Chiklis remembers playing football in high school and how that prepped him to play a coach in "When the Game Stands Tall."


Fantasy football draft guide: How to draft your…

Many are wondering if we’re entering a new age in fantasy football drafting — one where running backs take a backseat.


Jets vs. Giants: 3 Giants storylines to watch

The Giants have plenty to work on as they reach the dress rehearsal preseason game Friday night against the rival Jets.


Jets vs. Giants: 3 Jets storylines to watch

Metro looks at three Jets storylines to watch as they play the Giants Friday.


Giants expected to work Corey Washington into first-team…

The day of reckoning for the Giants' fringe players will fall upon them Friday night against the Jets.


Big weddings may lead to long-term happiness

Dreaming of a big wedding? A new study indicates that the longer your guest list, the happier you’ll be in the long run. l A…


Online dating for every generation

Frank Jackson and his mother Maggie are like lots of modern families: They have dinner together regularly, keep each other updated on their lives —…


Going green could be the key to getting…

If we could just pursue the things that would actually make us happy, we could help the environment too, according to a New York researcher.…


Siren: A new dating app that puts women…

Online dating can be brutal, especially for single women. Noting that many women hate wading through inappropriate messages and photos, two tech entrepreneurs decided to…