City Council to hold hearing on 911 glitches

Credit: Metro File Photo
Credit: Metro File Photo

The City Council committees on Fire and Criminal Justice Services, Public Safety and Technology are expected to held a hearing on Friday to review reported glitches of the city’s emergency 911 system.

Authorities say no calls have been affected by a series of glitches over the past month, but operators have sometimes been forced to take down information with pen and paper.

The city is undergoing a $2 billion modernization of its 911 system, but the new dispatch computer system has gone down a few times.

The system was blamed for the delayed response to the crash scene where four-year-old Ariel Russo was killed earlier this month. But FDNY officials have maintained that the delay was caused by human error and not by problems with the system.

The hearing was intended for Monday, but City Council Speaker Christine Quinn said “reports of a four-minute delay in responding to Ariel’s accident are in part what spurred today’s emergency hearing.”

Quinn expressed empathy for the Russos and vowed that “today is the first step, but certainly not the last step in [the Council's] work for the Russo family and all New Yorkers.”

“Losing a child under any circumstances is beyond tragic, but in this circumstance—when you’re left wondering what if, what if the dispatchers had gotten there quickly—it’s an unimaginable kind of pain,” Quinn said.

The Council is considering bills sponsored by Councilmember Lew Fidler, calling for the city to chart response times based on when calls are placed to 911 and not from when dispatchers send help.

According to sources who reportedly spoke with the New York Post, the Bloomberg administration is on board with these plans.



News
Entertainment
Sports
Lifestyle
National

California passes 'yes-means-yes' campus sexual assault bill

Californian lawmakers passed a law on Thursday requiring universities to adopt "affirmative consent" language in their definitions of consensual sex, part of a nationwide drive to curb sexual assault on…

National

Syrian refugees top 3 million, half of all…

By Stephanie NebehayGENEVA (Reuters) - Three million Syrian refugees will have registered in neighboring countries as of Friday, but many remain trapped by the advance…

International

North Korean leader's money manager defects in Russia:…

A senior North Korean banking official who managed money for leader Kim Jong Un has defected in Russia and was seeking asylum in a third country, a South Korean newspaper…

Local

MAP: New York City Street Closures August 29,…

The Department of Transportation and NYPD said there may be residual delays near all of the street closures on August 29, 31 and 31. Several streets and avenues will be…

Going Out

'Friends' coffeehouse Central Perk coming to NYC —…

"Friends" is coming back for a one-off special: "The One with the Free Coffee." Warner Bros. is bringing a pop-up replica of Central Perk, the…

Movies

Interview: 'As Above, So Below' directors: 5 ways…

The fraternal directors of the found footage horror "As Above, So Below" dish on the best ways to frighten the bejesus out of audiences.

Movies

Criterion's new Jacques Demy box mixes the light…

Jacques Demy, the most effervescent of French New Wave filmmakers, gets a Criterion box all to himself, with classics like "The Umbrellas of Cherbourg."

Entertainment

Comedian Joan Rivers, 81, rushed to New York…

NEW YORK (Reuters) - Acerbic comedian and fashion critic Joan Rivers was rushed to Mount Sinai Hospital in New York on Thursday after she reportedly…

NFL

3 things we learned in the Giants preseason…

The final score didn’t matter — a 16-13 win by the Giants — but it would’ve been nice to finally see Big Blue’s new-look offense get on track.

NFL

NFL Power Rankings: Seahawks, Broncos, Patriots, 49ers start…

NFL Power Rankings: Seahawks, Broncos, Patriots start at top

U.S. Soccer

5 facts about new England captain Wayne Rooney

Manchester United striker Wayne Rooney was named as the new England captain by coach Roy Hodgson on Thursday.

NFL

Jets vs. Eagles: 3 things to watch

A win on Thursday night at the Eagles would give the Jets a 3-1 record and just their second winning preseason under head coach Rex Ryan.

Style

Trend: White hot on the 2014 Emmy's red…

White was one of the big trends on the Emmy's red carpet.

Food

Recipe: Samuel Adams beer-marinated grilled shrimp

Summer calls for two things: a cold beer and light food. Sam Adams' Latitude 48 IPA fairly bursts with citrus notes, making it an ideal marinade…

Wellbeing

4 healthy ingredient swaps to make your meals…

When it comes to eating well, everyone knows they could be doing better. But cooking in an apartment on a busy schedule is a recipe…

Wellbeing

Heart trumps brain when it comes to movies…

When you need a good cry, do you reach for the movie that’s “based on a true story”? Science says you’re giving your brain far…