Is Google Talk safe? Users report misrouted messages

Screen shot 2013-09-26 at 4.14.54 PM
Google Talk and Google Hangouts users reported a bug today that resulted in receiving and sending messages intended for different people. Several users today said that messages they sent to one person got sent to another. User Gentle Dom posted the problem on a Google forum:

“Some minutes ago, I received a chat from someone and answered it in that same chat window on my gmail browser.
Then I received an answer by someone else (D. B.) thanking me for that message but saying it was probably not intended for her – which it obviously had not been since I had typed it in the chat window that was open.
Since something like this had never happened before, I signed out of gmail and back in again to then answer her (D. B.) in the chat window I opened then. When I looked at my “chats” history, it told me my “Hi” had gone to yet another person (A).”

Several other users echoed these remarks, prompting a community manager at Google to respond that Google had identified the problem and was working to fix it. Google said in its update that it is currently applying a fix and “expects a resolution for all users in the near future.”

The problem seems to have been isolated to Google Talk users who had upgraded to Google Hangouts, reports TechCrunch.

Google said in August that Gmail users should have “no expectation of privacy.”


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