MBTA says it’s relaunching faster, more reliable ‘T-Alerts’

MBTA bus.
MBTA bus.

Starting next month, MBTA riders will be able to get faster, more reliable alerts about when they’re going to be late getting to work, school or just getting around. 

On June 4, the MBTA will relaunch it’s “T-Alerts” program that informs riders when their bus or train is running late or if there are service disruptions, the T said Thursday.

The existing system was launched in 2007.

The new customer notification system was “built to get  better information out faster and more reliably to more people,” the T said. The alerts on the T’s website and in text message and e-mail form will now be clearer and more detailed.

“The MBTA’s new T-Alerts system is built around data structures that enable sharing, encouraging innovative third-party development. It uses emerging standards introduced by Google in 2011,” the T said in a statement.

The more than 50,000 people already signed up to receive e-mail or text message alerts must sign up for the new service to continue to receive alerts, as the old service will be discontinued.

Riders can sign up for the new service on the T’s website.

Follow Michael Naughton on Twitter @metrobosmike.


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