(Reuters) – United Parcel Service Inc
UPS said it expects to process 1.9 million returns on Jan. 2, up 26% from a year earlier and a seventh-consecutive annual record.
“This process is a change from years past, when consumers would rush to physical retailers the day after Christmas and stand in long lines to make returns,” UPS said in a statement.
U.S. shoppers spent more online during this year’s holiday shopping season, a report by Mastercard Inc E-commerce sales rose 18.8% year-on-year and comprised 14.6% of total retail sales, according to Mastercard’s data tracking retail sales from Nov. 1 through Christmas Eve.
(Reporting by Ankit Ajmera in Bengaluru; Editing by Vinay Dwivedi)