JetBlue has total meltdown, customers vent on Twitter - Metro US

JetBlue has total meltdown, customers vent on Twitter

Jeffrey Dastin/Metro

Early this afternoon, JetBlue customers had a major case of the blues. Why? The Queens-based airline’s website had a major meltdown, resulting in grounded and delayed flights and thousands of very unhappy customers.

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“JetBlue Airways Corp’s main website was down for at least some users Thursday afternoon as the low-cost airline said it was dealing with a power outage,” Reuters reported.

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Many customers took to Twitter to vent their frustrations, many of which received direct and personalized reponses from the airline.

As of this report, JetBlue appears to still be having issues with flights, but its website is reportedly up and running.

Matt Lee is a Web producer for Metro New York. He writes about almost everything and anything. Talk to him (or yell at him) on Twitter so he doesn’t feel lonely@mattlee2669.

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