Despite fare increases, cuts in service and scores of constantly dissatisfied customers, the MBTA today reported that nearly 400 million people rode the T in 2012.


System-wide ridership for the year was 2.3 percent higher than 2011, according to T officials.


When the fare increase was first proposed, analysts projected a ridership decrease of as much as 5.5 percent. Last year marked the first time that average daily ridership was above 1.3 million for an entire calendar year.