Apparently, only some of those residents with travel issues are reporting those issues on their phones.
The "I'm Stuck" application, designed by Building America's Future for residents to quickly complain to their state representatives about traffic, travel and infrastructure issues, launched in 2013.
But between two state lawmakers' offices — Senators Bob Casey and. Pat Toomey — the results have been mixed.
"I can't definitively tell one way or the other if we're getting calls on it because it would require that person saying, "Hey, I'm calling you with the 'I'm stuck app,''" said Steven Kelly, Toomey's press secretary. "But we have not noticed an uptick in transportation calls."
Sen. Bob Casey's Deputy Press Secretary Alex Miller however said Casey's office has "gotten a couple hundred pieces of mail from the app so far."
Erik Hansen, senior director of domestic policy for the U.S. Travel Association, which recently patterned with BAF to expand the app's services, said they do keep a track of downloads and messages sent.
"But I think the most important data set is whether members or Congress listen," he said.
Commuters who ride trains or bicycles, drive cars or fly on planes, can submit a grievance with any type of delay or issue.
The "I'm Stuck" app is free to download on any Apple or Android device.
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