Air Canada ordered to pay for lost bags

The Canadian Transportation Agency has ordered Air Canada to compensate international passengers whose luggage has been lost up to a maximum of about $1,600, regardless of what they were carrying in their suitcases.

The ruling follows a recent complaint by an Air Canada passenger who had her luggage lost, but found the airline unwilling to take responsibility for the bag’s contents.

An Air Canada spokesperson said the airline was “reviewing” the decision.