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Better service the top priority for TTC chair

Karen Stintz isn’t an engineer and knows that being named chair of the Toronto Transit Commission’s board doesn’t make her one.

Karen Stintz isn’t an engineer and knows that being named chair of the Toronto Transit Commission’s board doesn’t make her one.

But she is a customer — a commuter all too familiar with the smells and contortions of a packed rush-hour train.

“I do see myself as a typical transit user. I live near the subway, I work near the subway and I take my kids on transit. We are a one-car family. I am actually the demographic transit needs to reach if we’re going to realize our goals of having it be the preference, if we’re going to reduce our gridlock,” she said.

That’s why the third-term Eglinton-Lawrence city councillor is hanging her reputation on the TTC’s customer service — specifically cleaner stations, improved accessibility, modernized fare payment, washrooms and less crowding.

She is confident in her ability to reform the TTC’s reputation and navigate the political situation in which she finds herself — engineering the transition from the Transit City light-rail plan of former mayor David Miller into new Mayor Rob Ford’s subway vision.

“We’re now taking a look at the plan and seeing if it can incorporate some of Mayor Ford’s goals ... I think we can get to a plan that delivers on Mayor Ford’s vision and also ensures we build transit during my term,” Stintz said.

 
 
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