Consumer Reports will not recommend Apple’s iPhone 4 to buyers after testing and confirming the device’s well-publicized wireless signal and reception glitches, adding that AT&T was not necessarily the main culprit.
The influential nonprofit organization, which publishes guides on everything from cars to TVs, said in a report released yesterday that it tested three iPhone 4’s and other phones — including the iPhone 3GS and Palm Pre — and found none had the signal-loss problems of Apple’s latest, highly touted iPhone.
The report marked the latest blow for a device that sold 1.7 million units in three days, but which has been plagued by complaints about poor reception. Many of the complaints involve a wraparound antenna that is said to reduce signal strength if touched in a certain way.
The company has been sued by iPhone customers in at least three complaints related to antenna problems.
“When your finger or hand touches a spot on the phone’s lower left side — an easy thing, especially for lefties — the signal can significantly degrade enough to cause you to lose your connection,” a report on the group’s website said. “Due to this problem, we can’t recommend the iPhone 4.”