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Empathy from H1N1 clinic nurse – Metro US

Empathy from H1N1 clinic nurse

After mass chaos and confusion at the city’s now-closed five H1N1 immunization clinics, one nurse is describing her experiences doling out vaccination after vaccination.

“I feel terrible for the people who waited hours in line but had to be turned away because of the overwhelming demand,” she said, wishing to withhold her name and not speak on behalf of Alberta Health Services.

“I know how long a lot of these people waited and we wished we could get them in, but there was just no way. Some people lined up early or it was their second time, but it just wasn’t enough.”

Although tempers flared, kids cried and some obscenities were tossed around, most people understood the situation was beyond the nurses’ control, she added, but she also said nurses understood Calgarians’ moods as well.

“Most people know we’re doing the best we can, given the circumstances. We’re just trying to get as many people vaccinated as we can. It’s been busy, to say the least.”

While the vaccination clinics were temporarily shut down this weekend, they are expected to re-open early this week to specifically target high-risk Calgarians only, according to government officials.