Service dog barred from buffet area
A woman is planning to file a complaint with the Human Rights Tribunalof Ontario against a Scarborough restaurant after she was asked toleave when she brought her service dog to the buffet area.
A woman is planning to file a complaint with the Human Rights Tribunal of Ontario against a Scarborough restaurant after she was asked to leave when she brought her service dog to the buffet area.
Evelyn Snyder, who has spinal muscular atrophy, visited Imperial Buffet near Eglinton Avenue East and Warden Avenue Sunday afternoon along with her husband and a friend.
She had a service dog with her, a black Lab named Nova, who helps her with operations she cannot perform due to her muscle weakness.
“They put us at a table, and as soon as we started to get up to the buffet (with Nova), they said, ‘No, no, you can’t go there,’” said Snyder.
Snyder’s friend, Leslie Carnagie, said the manager showed them “a piece of paper (that said), ‘Due to board health restrictions, service dogs are not allowed near the food; they must remain at the table.’”
Carnagie told staff this was discrimination, and her friend’s dog could not be left unattended.
Finally, they were asked to leave the establishment.
When reached Wednesday, Peyton Kong, the restaurant manager involved in the incident, said they implemented the policy after a customer complained to Toronto Public Health a few months ago about allergies after a dog was allowed in the restaurant.
A health inspector later informed his colleague, Sali Chen, that they cannot allow any dogs in the food serving area.