Home
 
Choose Your City
Change City

Trouble continues to plague City of Calgary's communications network

CALGARY - More trouble has surfaced in the City of Calgary's communications network, two days after its 911 emergency call system briefly crashed.


CALGARY - More trouble has surfaced in the City of Calgary's communications network, two days after its 911 emergency call system briefly crashed.

The 311 call centre that puts Calgarians in touch with almost every civic department went down in the morning for about 45 minutes, although enquiries were redirected to a backup system.

But minutes later, Calgary Transit encountered trouble with its own system, including the main customer information line which rang busy when calls came in.

Technicians are trying to find the source of the problem.

Early Monday morning, callers were not able to get through to the city's 911 emergency network for about half an hour until a backup system was activated.

The city and its phone supplier, Telus, are investigating but they have ruled out intentional damage to the system.

 
 
You Might Also Like