The RCMP should change the way it handles complaints from the public to improve people’s trust in the whole grievance system, a watchdog agency said Thursday.
Paul Kennedy, chair of the Commission for Public Complaints Against the RCMP, said the Mounties should speed up the handling of these files.
He also said they should have to give his agency copies of all complaints filed against the force and ensure that standard grievance procedures are used across the country.
“We want to ensure public trust in the integrity of the complaint system,” Kennedy said.
