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Woman overpaid $25,000 for car

The Mazda dealership in Orangeville may have given new meaning to the automaker’s slogan of “zoom, zoom, zoom” for motorist Madeline Leonard.

The Mazda dealership in Orangeville may have given new meaning to the automaker’s slogan of “zoom, zoom, zoom” for motorist Madeline Leonard.

Leonard, who is unemployed and collecting a disability pension, walked into the dealership wanting to replace the tires on her 2004 car.

By the time she left, she was on the hook for a spiffy, black 2010 Mazda6 sedan at the eye-popping price of almost $66,000, after taxes and the value of her trade-in vehicle.

That’s $25,000 more than she should have paid, according to Ontario’s auto regulator.

She says “Moe,” the salesman, talked fast. The numbers whizzed by and before she knew it she had bought the 2010 model.

“I was overwhelmed and confused and I soon felt like I had been mistreated,” the 56-year-old woman said in an interview from her small, subsidized apartment.

The Ontario Motor Vehicle Industry Council, which regulates new and used car dealers, took action after she complained. Its investigation found she should have paid about $41,000 for the vehicle — which wasn’t even new.

“In my eight years here, I haven’t seen a case like this,” said Carey Smith, the regulator’s director of investigations. “The deal was way over the top regarding pricing.”

Smith has charged Mazda of Orangeville and two senior employees with breaching Ontario legislation that protects consumers. The dealership could face a fine of up to $250,000 if found guilty.

Kien Trung, business manager at Mazda of Orangeville and one of the employees facing charges, said he did not treat Leonard improperly or make any big profits in the deal in late December.

“We didn’t do anything wrong in the case of this transaction,” said Trung. “We made a little bit of money on the deal. I guess she was not happy with it.”

 
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