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Stanfield International earns kudos from passengers - Metro US

Stanfield International earns kudos from passengers

Another “world winner” banner will hang inside the Halifax Stanfield International Airport.

Even with renovations and construction going on, the airport was declared the best in its category for passenger satisfaction for the sixth year in a row.

The 2008 Airport Service Quality ratings were released yesterday — awarding Halifax three first-place finishes and one silver medal.

The ratings are based on passenger surveys from each area.

Halifax won:

• Best in overall passenger satisfaction for international airports under five million passengers a year.

• First in the North America best airport category.

• First in the customer service category.

• Second behind the Central Japan Airport in the best domestic airport category.

“This is a tremendous achievement that reflects wonderfully on everyone here,” said Tom Ruth, the president and CEO of the Halifax International Airport Authority, in a statement yesterday.

“We are also so grateful for the patience and understanding of all our guests as we continue to build and grow our terminal building, our parking lots and all of our services to meet the growing demand.”

Overall, Halifax placed six out of the 126 participating airports. Seoul, Singapore, Hong Kong and Central Japan finished in the top five.

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